“Hi. Do you mind if I say hello?”
“Hi. Do you mind if I say hello?“
I feel my primary job as VP of Sales is to establish relationships. Selling is a job that has no prize for second place. So any edge, however slight, I can bring to the selling process, I consider valuable.
However, in today’s increasingly isolated culture, this task has become difficult and challenging. As I walk through large conferences or trade shows, I see most everyone, from new sales folks and C-level execs alike, with their noses buried in their phones. What’s a VP of Sales to do?
Here’s what I know: When I walk over to someone I’d like to meet and interrupt their online, digital whatever, I say, ‘Hi. Do you mind if I say hello?’ Many times, their eyes light up and they smile. It’s as if someone has released them from a prison cell.
Infrequently, I’ll get someone who will say they are in the middle of a crisis. I get that. So when that happens, I simply say, ‘I’m sorry, it’s a bad time…’ and turn to walk away. They will often call me back with, “Oh, it’s all right. It can wait. How are ya?” Or, I’ll see them again later, and they will come up to me and apologize, and we’ll have a pleasant conversation.
I have found that today’s most valuable currency is social capital. But building better relationships can’t happen unless we open ourselves up to a little risk taking. So, the next time you’re in line at Starbucks, turn around to the person behind you with their nose buried in their phone and use my line. You just might be pleasantly surprised and make somebody’s day… maybe even your own!
Forget about expanding your business for a second and focus on expanding your life.
Fight against this modern society that pushes us towards a lack of intimacy and a somewhat anonymous, disconnected digital interaction.
Margaret Wheatley, a renowned Harvard PhD, with a passion for studying behavior says it beautifully: “Relationships are all there is. Everything in the universe only exists because it is in relationship to everything else. Nothing exists in isolation.”
And, if you’ve read this post to the end, thanks for letting me say hello.
Vice President, Sales